Terms of Service

Welcome to YVILO.
By accessing or using our website yvilo.shop, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By placing an order or using any part of this website, you confirm that you are at least 18 years old or using the site under the supervision of a legal guardian.

We reserve the right to refuse service to anyone for any reason at any time, including suspected fraud or misuse of our services.

2. Product Information & Availability

We make every effort to display accurate product descriptions, pricing, and images. However:

  • Product colors may slightly vary due to screen settings

  • Availability may change without prior notice

  • We reserve the right to limit or discontinue any product at any time

All descriptions and prices are subject to change without notice.

3. Orders & Payments

  • All orders must be paid in full at the time of purchase

  • We reserve the right to cancel or refuse any order if payment is not verified or if fraudulent activity is suspected

  • In case of cancellation, any paid amount will be refunded according to our refund policy

4. Shipping & Delivery

Shipping timelines and details are explained clearly in our Shipping Policy.
While we work with reliable carriers, YVILO is not responsible for delays caused by carriers, weather, or unforeseen circumstances beyond our control.

5. Damaged, Missing, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@yvilo.shop with proof (photos and order number).
We will review the issue and provide a fair resolution.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.
Items must meet eligibility requirements to qualify for a return or refund.

7. Intellectual Property

All content on this website—including logos, images, text, graphics, and designs—is the property of YVILO and may not be copied, reproduced, or used without written permission.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Attempt to damage, hack, or misuse the website or its services

Violation of these terms may result in termination of access.

9. Limitation of Liability

YVILO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Any changes will be effective immediately upon posting on this page.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

Business Name: YVILO
Address: 221 W 1st St, St Francis, KS 67756, United States
Phone: +1 (785) 332-2381
Email: support@yvilo.shop

Using our website means you agree to these Terms of Service.
Thank you for choosing YVILO — we value your trust and business.